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Testimonials

Testimonials

“I was referred to Pro-Active IT by word of mouth, which is very important to me. Pro-Active IT has been good from day one. They give good service and have a quick response time.”

- Randy Koutzun, Vice President, Pioneer Truck Lines LTD.

“Pro-Active IT is a professional service provider that has worked with us over the past two years to build a stable and reliable IT infrastructure to support our operation. Catherine Vu is a woman entrepreneur who is client focused and her team of IT consultants are responsive, detail oriented and efficient.”

- Tracey Scarlett, CEO, Alberta Woman Entrepreneur

“Pro-Active IT developed a custom database structure for us and within one week of showcasing it to our clients we were able to obtain a new client because they were so impressed with it.”

- Dean Turgeon, Principal, Vital Engineering Corporation

“Catherine Vu, is highly skilled and dedicated to her clients! She is commited to making a difference! She is professional in all her business dealings. I am happy to recommend Catherine!”

- Jo-Ann Vacing, Executive Managing Director , E-Women Network

“Catherine's commitment to her clients is top rate. She is very personable and attentive to timely requests.”

- Linda Leontowich, CIMBS

“Catherine and her company have looked after our IT needs for a number of years now. Their service is very fast and efficient. I would recommend Catherine and her firm for your IT requirements.”

- Earl Shindruk, President, Optimax Benefits

“Cencomp prides itself with partnering with companies and individuals to provide superior business solutions. We are pleased to refer the services of Catherine's company to our valued clients.”

- Curtis Barranoik, President, Cencomp Systems Solutions Inc.

"Pro-Active IT Management has been nothing less than professional and very helpful when it came to the IT needs of our company. They were always very prompt, responding to any emergency situation, staying until the problem was resolved and until we felt comfortable that the problem was solved."

- Aquateck West Ltd

"When our system went out at 10pm one evening, our Pro-Active technician had us up and running before midnight! They take our need for low downtime seriously, The service and knowledge offered by the Pro-Active team is exceptional and extremely professional."

- Bryan Mason CA, Bryan Mason & Company
 

"We have always felt confident that whatever our computer needs, a call to Pro-Active will get a very quick response. They have always treated us in a friendly and professional manner. Everything is custom tailored to meet our specific needs and at very competitive rates."

- Butler Survey Supplies (Edm.) Ltd

"After interviewing a number of companies, we decided to use Pro-Active IT because of the the integrity and commitment of Catherine Vu. Support services from Pro-Active have been first class and I would have no hesitation in recommending their services which I do often."

- Michael R. Deacon, Chief Financial Officer, Cormode & Dixon Construction Ltd

"Like most offices, when we have a computer problem everything comes to a standstill. Having Pro-Active IT Management staff respond quickly allows us to get back to work with as little delay as possible. They are knowledgeable with both software or hardware issues."

- Han Niezen, Office Manager, Bentley Northchem

"Catherine and Proactive IT Management Inc. have gone above and beyond their promised levels to find the ideal solution to meet the needs of my growing company. We are very happy with all aspects of Pro-Active IT's services."

- Thomas Brown, Owner/President Crossbow Machine Corp.

"We have been dealing with Pro-Active IT Management INC since 1998, they are able to understand the needs and wants of our business and are always knowledgeable in regards to all our computing needs. Pro-Active delivers on their promises, and have on occasion exceeded our expectations on what they were able to do for us."

- Shayne Saprunoff, General Manager, Northern Weldarc Ltd.

"From the first time we met, I felt like Pro-Active was different. In such a competitive and highly technical industry, your community spirit and trusting approach were refreshing. Along with that came highly dependable service."

- Syrell Wilson, Office Administrator, Terra Association

  
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Services

Services

What would it look like if your computer systems were set-up properly? How would that impact the work environment? Imagine a world where your computer(s) work like how you want and need them to. Believe there is a way to have less stress and more productivity with systems that are set-up specifically for your company.

Pro-Active IT focuses on being reliable and responsive while at the same time being transparent. We educate our clients, providing the information you want in plain English.

You don't need to be an expert with computers, you just need to know who to call. If you outsource or have specific IT requirements, Pro-Active IT’s technicians bring knowledge and experience of all IT solutions to best assist your business.

Whether you’re a small company with 5 employees or a large corporation with hundreds of users, Pro-Active IT customizes solutions to best suit your business and budget.

Allowing Pro-Active IT to create solutions, troubleshoot and maintain your company’s technology frees you to focus on your business, increasing productivity and improving your bottom line.

Our Services List shows what we offer and how we can best help you.


Hassle-Free IT Services

Network: Design, Implement, Maintain

Windows NT | 2000 – 2008 Servers | Vista | Windows 7
Netware | UNIX | peer-to-peer | Linux
Local and Wide Area Networks
Inter-office Connections
Remote Access Solutions
Wireless Networking
Sharepoint | Exchange
Collaboration and Email
Network Monitoring coming soon
Security
Server Virtualization
Structured Cabling
Thin Client Solutions
Managed ITIL Helpdesk plus Network Environment
 

Virus & Security

Switched or Wireless Networking
Firewall (software or hardware) | Cisco Hardware | Firewall | Snapgear | DLINK | SMC | Linksys | Sonic Wall | NETGEAR
Anti-Virus Protection – Setup of Anti-Virus systems and implementation of virus updates
Support and Removals
Firewall Intrusion Detection
Network Security Audit – includes full Data Security Audit of Firewall, Virus Protection, Backup Procedures and current Security Measures
 

Internet & Web Solutions

Internet Set Up- including Shared Network Access and email
Website updates, changes and maintenance
Connectivity and Bandwidth
Spam Solutions
 

Software: Sell, Service, Train

Sell, install and configure Office Productivity software, Anti-Virus and financial software
Installation & Support of: Simply | Quickbooks | BusinessVision | ACCPAC for Windows, ACCPAC Plus
Staff Training for: financial | Office Suite | Smartphones | Any additional software used
Custom Programming
 

Hardware: Source, Install, Service

Workstations to High-End File Servers
Configuration, maintenance and repair
Full range of Peripherals including Backup Strategies
Installation of Data and Telephone Cables
Printer repair and service
 

Pro-Active Solutions

Data backup and Disaster Recovery
Off-site Data Backup (over network)
CRM Systems
 

 

 

 

 

  
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